Mailchimp fraudulently charged my credit card for spambot activity… Really!

via GIPHY Wait seriously, you ask? Isn’t Mailchimp in the business of identifying, and protecting us from spam? Uh, yes indeed they are. Join 35,000 others and follow Sean Hull on twitter @hullsean. I’m still in disbelief myself. And while I got the problem cleared up in the end, I really have to share the …

When You Have to Take the Fall

Also find Sean Hull’s ramblings on twitter @hullsean. One of the biggest jobs in operations is monitoring. There are so many servers, databases, webservers, search servers, backup servers. Each has lots of moving parts, lots that can go wrong. Typically if you have monitoring, and react to that monitoring, you’ll head off bigger problems later. …

Service Monitoring – What is it and why is it important?

Data centers are complex beasts, and no amount of operator monitoring by itself can keep track of everything.  That’s why automated monitoring is so important. So what should you monitor?  You can divide up your monitoring into a couple of strategic areas.  Just as with metrics collection, there is business & application level monitoring and …

iHeavy Insights 68 – Transparency

The analogy du jour for cleaning up the financial mess is that sunshine makes the best disinfectant.  The idea is to push for more corporate transparency as a cleaning agent upon our current financial troubles.   Whether this cleaning job will have longstanding impact remains to be seen, however it’s clear that transparency is good …