How organizations can move faster with devops – a16z Sonal Chokshi interviews Nicole Forsgren & Jez Humble

via GIPHY

We hear a lot about devops these days, and the promise is temendous. It originally evolved out of Agile operations. But how to get those benefits at *my* organization?

Join 38,000 others and follow Sean Hull on twitter @hullsean.

How do we become a high performing organization, to move faster and build more secure and resilient systems? That’s the $64,000 question!

A16Z strikes again! Andreeson Horowitz’s epic podcast hosts world class guests around all sorts of startup & new technology topics. This week they interview Jez Humble and Nicole Forsgren. They run Dora which is DevOps Research and Assessment, which shows organizations just how to get the advantages of devops in the real world.

Technology does not drive organizational performance

Check out section 16:04 in the podcast…


“the point of distinction comes from how you tie process and culture together technology through devops”

It’s the classic Amazon model. They’re running hundreds of experiments in production at any one time!

Related: The 4 letter word dividing dev and ops

Day one is short, day two is long

The first interesting quote that caught my attention was at 4:40…


“Day one is when we create all of these systems. Day two is when we deploy to production. We have to deploy and maintain forever and ever and ever. We hope that day two is really long.”

As a long time op, this really really resonates for me. Brownfield deployments, which have already seen a wave of developers finish, and leave, and trying to manage that. Not easy!

Related: Why generalists are better at scaling the web

Mainframes of Kubernetes?

What about tooling? Is that important? Here’s what Jez has to say. Jump to 29:30…


“Implementing those technologies does *not* give you those outcomes. You can achieve those results with Mainframes. Equally you can use Kubernetes, Docker and microservices and not achieve those outcomes.”

Related: Is Amazon too big to fail?

Reducing Friction

Fast forward to timecode 28:45…


“Conways Law: Organizations which design systems are constrained to produce designs that are copies of the communication structures of these organizations.”

ie your software code looks like the shape of organization itself, and how we communicate. Super interesting. ๐Ÿ™‚

Related: 6 devops interview questions

Get more. Grab our exclusive monthly Scalable Startups. We share tips and special content. Our latest Why I don’t work with recruiters

Is there a serious skills shortage around devops space?

via GIPHY

As devops adoption picks up pace, the signs are everywhere. Infrastructure as code once a backwater concept, and a hoped for ideal, has become an essential to many startups.

Why might that be?

Join 37,000 others and follow Sean Hull on twitter @hullsean.

My theory is that devops enables the business in a lot of profound ways. Sure it means one sysadmin can do much more, manage a fleet of servers, and support a large user base. But it goes much deeper than that.





Being able to standup your entire dev, qa, or production environment at the click of the button transforms software delivery dramatically. It means it can happen more often, more easily, and with less risk to the business. It means you can do things like blue/green deployments, rolling out featues without any risk to the production environment running in parallel.

What kind of chops does it take?

Strong generalist skills

For starters you’ll need a pragmatist mindset. Not fanatical about one technology, but open to the many choices available. And as a generalist, you start with a familiarity with a broad spectrum of skills, from coding, troubleshooting & debugging, to performance tuning & integration testing.

Stir into the mix good operating system fundamentals, top to bottom knowledge of Unix & Linux, networking, configuration and more. Maybe you’ve built kernels, compiled packages by hand, or better yet contributed to a few open source projects yourself.

You’ll be comfortable with databases, frontend frameworks, backend technologies & APIs. But that’s not all. You’ll need a broad understanding of cloud technologies, from GCP to AWS. S3, EC2, VPCs, EBS, webservers, caching servers, load balancing, Route53 DNS, serverless lambda. Add to all of that programmable infrastructure through CloudFormation or Terraform.

Related: 30 questions to ask a serverless fanboy

Competent programmer

Although as a devop you probably won’t be doing frontend dev, you’ll need some cursory understanding of those. You should be competent at Python and perhaps Nodejs. Maybe Ruby & bash scripts. You’ll need to understand JSON & Yaml, CloudFormation & Terraform if you want to deliver IAC.

Related: Does a 4-letter-word divide dev & ops?

Strong sysadmin with ops mindset

These are fundamental. But what does that mean? Ops mindset is born out of necessity. Having seen failures & outages, you prioritize around uptime. A simpler stack means fewer moving parts & less to manage. Do as Martin Weiner would suggest & use boring tech.

But you’ll also need to reason about all these components. That’ll come from dozens of debug & troubleshooting sessions you’ll do through years of practice.

Related: How to hire a developer that doesn’t suck

Understand build systems & deployment models

Build systems like CircleCI, Jenkins or Gitlab offer a way to automate code delivery. And as their use becomes more widespread knowing them becomes de rigueur. But it doesn’t end there.

With deployments you’ll have a lot to choose from. At the very simplest a single target deploy, to all-at-once, minimum in service and rolling upgrades. But if you have completely automated your dev, qa & prod infra buildout, you can dive into blue/green deployments, where you make a completely knew infra for each deploy, test, then tear down the old.

Related: Is AWS too complex for small dev teams?

Personality to communicate across organization

I think if you’ve made it this far you will agree that the technical know-how is a broad spectrum of modern computing expertise. But you’ll also need excellent people skills to put all this into practice.

That’s because devops is also about organizational transformation. Yes devs & ops have to get up to speed on the tech, but the organization has to get on board too. Many entrenched orgs pay lip service to devops, but still do a lot of things manually. This is out of fear as much as it stands as technical debt.

But getting past that requires evangelizing, and advocating. For that a leader in the devops department will need superb people skills. They’ll communicate concepts broadly across the organization to win hearts and minds.

Related: Will Microservices just die already?

Get more. Grab our exclusive monthly Scalable Startups. We share tips and special content. Our latest Why I don’t work with recruiters