On the business side we’ve all seen requests for hardware purchases that seem astronomical, or somehow out of proportion to the project at hand. And on the IT side we’ve been faced with the challenge of selling capital expenditures on technology, as demands grow.
Collecting statistics on real usage of server systems, and then connecting the dots to business metrics is an excellent way to bridge the gap. This allows IT to draw concrete connection between technology investment, and reaching business goals.
Metrics and drawing the dotted line in this way also educates folks on both sides of the tracks. It educates technologists on exactly how technology purchases can be justified, by their direct return to the business. And it educates finance and business executives on how those hardware purchases directly contribute to business growth.